RESPONSIBILITIES

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products.
• Analyze existing Bank client’s interests, problems, and potential need for new products and services.
• Build and maintain new and existing customer relationships.
• Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications.
• Continue to seek and maintain product and service knowledge.
• Remain current on applicable regulations by attending internal training programs.
• Follow commercial strategies to achieve or exceed sales targets set by management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

REQUIREMENTS

• 0-3 years of relevant experience in financial sales and customer service preferred.
• Basic English reading skill.
• Proficient computer and technology skills.
• Effective problem-solving and negotiation skills.
• Demonstrated Influencing and relationship management skills.
• Education: College degree & above or equivalent experience.

BENEFITS

• 2 months – probation: 100% gross salary.
• Labour Contract with Bank in Vietnam: Full benefits based on the Vietnam Labour Law.
• Health Insurance.
• Annual leave: 18 days and 3 days for sick leave.
• Probation KPIs = 20% KPIs.
• Incentive: KPIs >80%.